Our Commitment to Privacy
Ovations Casino is firmly committed to protecting your online privacy. During your use of Ovations Casinos player portal, we collect certain information about you that you may consider private or confidential. We are providing you with this notice to explain our policies for collecting, using and sharing this information with others.
Information We Collect
When you visit the Ovations Casinos player portal, we track and collect certain information that is non-personally identifiable. This information includes: (i) your computer's operating system, (ii) your web browser, (iii) your IP address, (iv) the duration of your use; (v) the pages viewed; (vi) search words; and (vii) dates and times that our site is accessed. This information does not personally identify you, but is helpful for marketing purposes or for improving the customer experience on our player portal.
You may be asked to provide personal information so that we can respond to your request for information. We will not require you to provide more information than is necessary to participate in any of our portal activities.
We may combine information collected online through the player portal with other data we have collected about you using our offline resources including but not limited to players club accounts, surveys, guest comments, and market research.
Categories of Information We Collect
We may collect the following information through your use of the player portal:
- Special Promotions or Informational Emails
Occasionally, we may request that you provide your email address so that we can send you information about promotions and special offers, or to participate in a prize drawing.
- Online Surveys
Occasionally, we may also ask you to fill out an online customer survey to obtain your suggestions or feedback. Providing this information is solely at your choice.
We currently use "cookies" on our player portal to detect your web browser's multimedia capabilities and to provide a unique identifier to your computer so that we can generate statistics regarding general customer portal usage. Cookies may also be used to help speed your future activities or to improve your user experience by remembering information from your computer that was not voluntarily provided by you (i.e., during registration) but does not include data that will identify you personally. "Cookies" are text files that store very small bits of information that help to identify you and your session interacting with a website. To learn more specifics about how cookies work, please refer to the help section of your web browser.
Disclosure of Information We Collect
We may provide your information to third party service providers or vendors for purposes of, including without limitation, developing or hosting the Ovations Casinos player portal, initiating direct marketing programs and promotions, maintenance or development of our programs or websites, or following up with you regarding the service you received. The information we receive from you may also be disclosed if necessary: (1) to protect and defend the rights or property of Ovations Casinos; (2) to comply with a court order, other legal process, or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities; or (3) in the sole discretion of Ovations Casinos, in extraordinary circumstances in which we deem such disclosure is prudent.
Our Commitment to Data Security
Ovations Casinos takes every reasonable precaution to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Areas of this portal that collect your information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
Nevertheless, when disclosing any personal information, you should remain mindful that there is an inherent risk in the use of email and the Internet. Your information may be intercepted without our consent, and can be collected illegally and used by others without your consent. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.
The Ovations Casinos player portal provides links to other websites. We do not endorse the materials disseminated at other websites. We are not responsible for the content, validity, privacy policies or reliability of any website linked to the Ovations Casinos player portal.
Removal from Database
To be removed from the Ovations Casinos database contact us at (702) 361- 3850 and speak with a representative.
Persons Under the Age of 21
Pursuant to applicable law, persons under the age of 21 are not permitted to gamble at Ovations Casinos, loiter in gaming areas or consume alcoholic beverages. Similarly, our player portal is not intended for persons under the age of 21. In accordance with the Children's Online Privacy Act, persons younger than 21 years of age are not allowed to use our portal, we do not knowingly collect information from such persons.